Deposit & Withdrawal

Instant Deposits.
Fast Withdrawals.
No Fees.

Fund your account easily and securely through our wide range of payment options. Your funds are held securely in Tier 1 banks.

We Bank With:
NAB Westpac Westpac

USD

Minimum Deposit

$359

AUD

Minimum Deposit

$359

EUR

Minimum Deposit

€100

GBP

Minimum Deposit

£100

NZD

Minimum Deposit

$359

Deposit Withdrawal
Method Processing Time Min Deposit Currency Fees
Instant $359 USD $0 Deposit
Instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
Instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
Method Processing Time Min Withdrawal Currency Fees
Instant $359 USD $0 Deposit
Instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
Instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit
instant $359 USD $0 Deposit

Frequently asked question

I've deposited my funds but I don't see them in my account. What's happening?

Not all deposited funds will appear in your account immediately. Some deposit methods will take longer to process while some are almost instantaneous. Please refer to the table above to see how long each mode of deposit takes.

The funding method says it will be "Instant" but I do not see my funds. Did I do something wrong?

Please give it up to 10 minutes for funds to appear in your account. If it takes longer than that, our customer service staff will be more than glad to help you track and ensure your funds have went through safely.

How long do bank wire transfers take?

For international bank wire deposits, please allow 3-5 business days for funds to reflect in your Smoothness FXTMG account. Smoothness FXTMG does not charge for bank wire deposits but the sending and correspondent bank may charge according to their own fee structure.

Where are my funds held?

Your funds are not held with Smoothness FXTMG. All client money is managed in accordance with client money laws and kept separate from company funds. Client money is held in segregated Client Trust Accounts with either National Australia Bank (NAB) or Westpac bank.

I'd like to withdraw my funds to a different bank account, can I do that?

Yes - if the bank account is in the same name as the account you have with Smoothness FXTMG. If the name differs (eg. company name vs personal name), it cannot be done in accordance to strict Anti-Money Laundering policies.

Do you charge any fees for deposits and withdrawals?

We do not charge any fees/commission on deposits/withdrawals, however, you may be subject to fees from banks involved in the case of bank transfers. Please note that for e-wallets, there may be a fee for withdrawals, if you have not traded.

What is the recommended minimum amount to fund?

The recommended minimum amount is $359 USD equivalent but you can fund with as little as $359 in these currencies: EUR, GBP, USD, AUD, NZD

What are the available currencies I can deposit in?

You can deposit funds in USD

What conversion rates do you use?

Smoothness FXTMG clients benefit from some of the most competitive rates in the industry. For deposits from an external funding source (i.e., from your credit card to Smoothness FXTMG account in another currency) and withdrawals to an external funding source ( i.e., from your Smoothness FXTMG account to a credit card in another currency), funds will be converted as per the daily bank rate.

What should I do if I have not received my withdrawal?

If you have made a withdrawal request via Bank Transfer and have not received your funds within 5 working days, please contact our Client Accounting Department at contact@smoothnessfxtmg.com , and we will provide you with a Swift Copy.

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